Mesanry Creative

My name is Mesa! I’m a Product Manager, UI Designer, UX Master, and a creative problem solver. I love designing solutions that meet real user needs and create an enjoyable user experience while prioritizing strong backend functionality and data organization. I believe there is a solution that exists for every problem, sometimes it just takes some extra whiteboarding sessions to discover it!

Web Development

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Graphic and UI/UX Design

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Product Management

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Portfolio

Skills and Proficiencies

Adobe Illustrator
Adobe XD
Scrum / Agile Methodology
User Interface Design
User Experience Planning
Wordpress Development
HTML & CSS

Work & Education Experience

2022

Software Product Manager – UI/UX Designer

Fox Pest Control – Logan, UT

Feb 2021 – Present

  • Scope and analyze potential internal software products providing ROI and cost analysis
  • Gather software requirements and user stories
  • Manage and prioritize multiple software backlogs
  • Create and test software mockup designs
2021

WordPress Web Developer – Designer

Mesanry Creative – Rockland, ID

Mar 2018 – Present

    • Plan, design, and build client websites
    • Design logos and graphics for clients
2021

IT Support Supervisor

Fox Pest Control – Logan, UT

Feb 2019 – Feb 2021

  • Ensure all technical support issues companywide are resolved in a timely manner
  • Supervise team of 8 support agents
  • Manage all company inventory and third-party software
2019

Customer Service Representative

Fox Pest Control – Logan, UT

May 2018 – Feb 2019

    • Communicate with customers regarding all billing, scheduling, and account management
    • Plan and prepare daily routes for technicians
    • Resolve customer conflicts and complaints
2018

Missionary

Church of Jesus Christ of Latter-Day Saints – Birmingham, AL

Aug 2016 – Mar 2018

  • Facilitate conversation with new people every day
  • Plan, prepare, and present lessons and trainings daily
  • Resolve conflict and increase productivity among other missionaries
2016

Receptionist

Direct Communications – Rockland, ID

May 2016 – Aug 2016

  • Greet clients, guests, and visitors
  • Answer a variety of phone calls and provide customer service
  • Enter billing information and schedule appointments
2016

Digital Media Design

Davis Applied Technology College – Kaysville, UT

Jul 2015 – Apr 2016

 

2015

Design Intern

Jibe Media – Salt Lake City, UT

Aug 2015 – Nov 2015

  • Edit & prepare graphics for web
  • Collaborate with art director to execute design tasks